Maria Grazia Rubino
Born and raised in Southern Italy, I had the privilege to travel a lot, both in Italy and abroad. As a matter of fact, for me, travel is an all-consuming passion that started during my first trip in London. Since then, it grew more and more, especially when I had the chance to travel abroad by myself being lucky enough to meet people from all around the world. I thoroughly enjoyed tasting the local delicacies and getting to make new and fun experiences that I'd only previously dreamed of.
Of course, I want that travelers who visit my beloved country can make the same experiences and feel the same joy I felt. That is why, I enjoy planning a precise itinerary for them, so that they can live their best experience in the smoothest way possible.
How did you get involved in travel?
"I have always loved traveling and I started doing it since I was a teenager. I enjoyed the planning part and had a lot of fun organizing accurately the trip for myself and the people I traveled with, so that we could discover the hidden gems of each destination.
My love for traveling brought me to accept a job at the local InfoPoint, where I could help people exploring the beauty of my region, Calabria, and that was the perfect occasion to do what I loved the most: share the beauty of an amazing Italian region. After that, I started collaborating with Storywalking, an Italian tour operator that organizes FITs and small group tours throughout Italy. "
Please share a unique travel experience you will never forget.
"Without any doubt, my trip to Japan a life-changing experience for me!
I decided to travel completely on my own and went to Tokyo, where I met a lot of people of my age and lived this unique experience with them. Not only I visited Tokyo, but also Kyoto, Kamakura and other Japanese cities. Moreover, I had the chance to participate in different cultural activities.
I always felt like I was visiting a futuristic city, but the amazing thing is that as soon as I turned any corner, I would found myself in front a beautiful and ancient temple. I think this is one of the most peculiar trait of this country. "
Maria Grazia's favorite itineraries and travel advice
Top itineraries and travel advice
From Crete's rocky hillsides to the rolling farmlands of Tuscany's heartland, this 10-day itinerary delivers top destinations in both Greece and Italy — and leaves you hungry...
With thousands of years of cultural and culinary history, Italy offers plenty to take in. In 10 days, you can choose to go deep on a particular region or hop between the high...
Many travelers with 10 days to spend in Italy choose to explore two to three cities or regions—you can easily see the top sights in Venice, Florence, Rome, adding the Amalfi...
Family itineraries
Take two weeks to explore Rome and some of Italy's most popular coastal cities with this itinerary designed to make traveling with babies and toddlers simple. Private tours to...
Whether you're hiding behind a Carnival mask, crafting your own gelato flavor, or cruising around Lake Como, Italy has a new experience for your family waiting around every...
Take your young ones on the experience of a lifetime as you travel through Italy. You'll start in Venice, where you'll explore on a slew of scavenger hunts. Follow it with...
Luxury itineraries
Combine the historical splendor of Italy with its natural charm in this 14-day tour, highlighting the ancient cities of Venice, Pisa, Florence, and Rome with sunset gondola...
This 6-day tour is perfect for those wanting to relax on the peaceful shores of Lake Como while still tackling Italy's impressive history. You'll hike the villages of Cinque...
Balance your travels between the city and countryside with this week-long itinerary. In between the art and history found on the busy streets of Milan and Florence, you'll also...
Road trip itineraries
Experience Sicily in all its glory by driving around the island in 2 weeks. Highlights of this tour include Palermo, a cultural melting pot with stunning monuments and vibrant...
Italy is a country made for slow touring: whether you’re cruising through vineyards and silver-green olive groves that dip to the sea in sun-baked Puglia, negotiating hairpin...
An island as beautiful and historically rich as Sicily deserves to be experienced at a leisurely pace. This 15-day itinerary features beaches and cathedrals, fishing villages...
Recent trip reviews for Maria Grazia
Fantastic Italy vacation!
Italy
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May 11 - May 22, 2023
Extremely satisfied with KimKim Travel for our trip to Italy. Maria Grazia was fantastic throughout the entire booking process. Before departing for our trip Maria had us download an app to keep all of our trip details, train tickets and tour vouchers readily accessible on our phones. The app also allowed us to message each other and our local travel representative, Jessica. Jessica always replied promptly to our questions and requests.
The hotels in Rome and Florence were well... read more
A trip of a lifetime
Italy
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May 19 - May 27, 2023
We had the dreamiest trip planned for us across Italy. Everything exceeded out exceptions! Every tour and activity planned out was done with amazing companies and family owned operations. I could’ve never booked the same trip on my own. One of the days we messed up by thinking our tour for the colosseum started at a later time. Because of this we were fifteen mins later and the colosseum has a hard start time. We thought we missed it and there were no more tickets for the colosseum available... read more
Rome, Florence, and Amalfi coast
Italy
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May 8 - May 18, 2023
The Boutique Hotel Galatea was fantastic! Everyone greeted us warmly and the accommodations were comfortable. Our waiter at the complimentary breakfast was most helpful with providing restaurant recommendations for the Florence segment of our trip. Veronik with the Vatican tour and Martina from the Travestere Food Tour were excellent guides and Michela from Michela Home Restaurant gave us the most memorable experience.
The highlight of Florence was most definitely the Tuscany Vespa Tour and... read more
Everybody involved in this trip were excellen...
Italy
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May 7 - May 19, 2023
Everybody involved in this trip were excellent.
Hi Ken, thank you for feedback!
It was a pleasure helping you planning your trip to Italy. Don't hesitate to reach out to us if you plan to visit my country again :)
Best regards,
Maria Grazia
Thank you KimKim!
Italy
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May 11 - May 20, 2023
The KimKim Team was great to work with in planning our Athens/Rome/Florence vacation - our family of 4 was me and my husband and our 20 and 23 year old children. They booked some wonderful tours with experienced guides and all the hotels were centrally located so we walked to almost everything. It gave us great comfort knowing we could reach out to the KimKim team during our visit but everything went so smoothly we had no issues. We highly recommend this company for planning trips. Thank you!
Ciao Elizabeth, first of all I want to thank you for taking the time to leave a review about your travel experience using our services. We're very happy to know that you and your family enjoyed traveling with us us to Europe visiting two beautiful countries!
We truly appreciate your kind words and hope to help you planning your future trips to Italy or Greece :)
Best regards,
Maria Grazia
We had a great experience working with Maria....
Italy
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May 11 - May 22, 2023
We had a great experience working with Maria. Our trip was amazing!! This was our first time overseas and Maria and her team made the trip easy and seamless. They scheduled all our private transfers, train tickets, hotels and tours. We added some additional private transfers while in Italy and had no problem getting in touch with their local contact. I'd highly recommend Maria and will use KimKim again for any other trips we take. read more
Dear Catherine, thank you so much for this wonderful review! It has been great planning your trip to Italy and we're very happy to know that everything went smooth and you had a lot of fun while visiting Italy with our local guides.
If you ever decide to come to Italy again and need some help, we'll be glad to help you planning your second trip to our beautiful country :)
I wish you all the best,
Maria Grazia
Our experience with Maria and her team was great!!
Italy
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May 11 - May 22, 2023
Our experience with Maria and her team was great! It was our first trip to Europe and not sure what to expect. Maria took care of every detail of our trip so that we could relax and explore Italy.
We were able to ask questions at any time while we on our trip & the response time was quick from Maria and Jessica.
We would highly recommend using Maria to help plan your trip to Italy!
Dear Ann, thank you for leaving such a wonderful review! It was great working with all of you and planning your trip to my Bel Paese, and it's even better to know that you enjoyed your days here. I hope you'll come back soon to explore more :)
Best regards,
Maria Grazia
Ken and Diane Hood 5/4-5/19/2023
Italy
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May 5 - May 19, 2023
The trip was wonderful. Rome was crowded and crazy, I’d been there before, but a magnificent city with unmatched history and energy. The colosseum tour with Marta was excellent, with a chance to see the underground that wasn’t available last time I was there. The architecture and engineering that took place 2000 years ago is mind boggling. The hotel was good, full of travelers. Transportation to and from the airport was perfect, both drivers arriving early.
The driver, Fabio, who took us... read more
Dear Ken and Diane, thank you so much for this accurate review!
We're so happy to read that you enjoyed our beautiful country :) It's been a pleasure helping you planning your trip. We look forward to helping you explore other parts of Italy in the future!
I wish you both all the best.
Ciao from Southern Italy,
Maria Grazia
Excellent organization and help throughout my...
Italy
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Apr 24 - May 5, 2023
Excellent organization and help throughout my stay in Tuscany and Amalfi coast. The quoted price was well worth it and my trip was not rushed or too slow, just right. Jessica was available 24/7 for any concerns or questions.
I’ll be in touch again for another trip to cover Southern Italy.
Dear Shivi,
thank you so much for leaving such a great review!
We're happy to know that you had fun during your trip and enjoyed our beautiful country. It's been a pleasure helping you plan your travel and assisting you here in Italy.
We look forward to hearing from you very soon then! :)
Best regards,
Maria Grazia
I don't plan on using a travel company again.
Italy
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Apr 28 - May 7, 2023
I would have chosen a different hotel in Amalfi. The beds were uncomfortable and the room was warm at night. It was not comfortable to sleep there.
I was unhappy with the customer service with the vespa tour company. The tour started late, the restaurant we went to at the end of the tour was not very good. I would have preferred to pick a restaurant in Sorrento.
The tour guide, Leonardo, cut our tour short at the Vatican. He thought it was 3 hours when it was 4 hours. I would have preferred... read more
Dear Jennifer,
Thank you for taking the time to leave us a review.
However, your feedback leaves us a little confused considering that, a few days ago, you left a 5-star review.
As for the hotel in Amalfi, we didn’t know anything about your room being too warm or about the mattress, but you could have informed the hotel staff, or even better, my colleague at the Customer Care. As you experienced, she responded promptly to any requests or situations where her help has been necessary.
The... read more
Beautiful Italy - Rome, Florence and Venice...April 2023.
Italy
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Apr 23 - May 1, 2023
My husband and I visited Rome, Florence and Venice on our most recent trip to Italy.....
Rome - we had an amazing guide, Laura, who was with us for three days and was incredibly knowledgeable re the sites as well as very personable. We so appreciated her pacing of the tour each day and her personal recommendations for coffee and lunch. Having been to Rome several times, I appreciated that we were learning new information re the city and history. She is outstanding and highly recommend. All... read more
Dear Sharon,
Thank your for leaving your feedback about your experience with us!
We’re happy to read that you had an amazing time visiting Italy with us and our expert local guides.
During your trip you pointed out that you weren’t satisfied with the tour in Florence and at the Accademia Gallery, and we immediately tried to understand the reason behind your discontent.
As I explained, there is a slight difference between a private tour and a shared one. When you're part of a group the... read more
In general, the service provided by KimKim was a 3/5 for me.
Italy
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Apr 24 - Apr 30, 2023
In general, the service provided by KimKim was okay, but there were a couple of things that could've been optimized. 1. We were never provided an itemized breakdown of trip costs. Having worked with other trip planners in the past, this was odd to me and made me feel like there was a lack of transparency. When asked, I was told that's just not what they do, but why can't I know exactly where my money is going? 2. We were a group of 5 grown women traveling together and it was only after I... read more
Dear Simone,
Thank you for your feedback about your experience with us!
Each trip is sold as a package price that includes your activities, public and private transportation, and hotels, as well as our 24h assistance during your travel.
We promptly solved any issues and, fortunately, the departure for your tour was delayed of just a few minutes.
It’s been a pleasure helping you plan your trip and assisting you and your friends during your travel!
I wish you the best to all of you :)
Maria Grazia
Use Maria!
Italy
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Apr 24 - Apr 30, 2023
Maria was fantastic! She was patient and accommodating as we fine tuned the details of our trip to pure perfection! Everything was luxurious just like we wanted! No detail
Was missed. Highly recommend read more
Dear Halima,
thank you so much for your feedback! It's very important to us to know your opinion about our services, and we're glad to know that the planning of your trip and the trip itself have met your expectations.
It's been great talking to you through the phone and working with you.
We do hope to plan your future trips to Italy if you want to visit it again!
Have a great day :)
Maria Grazia
Great help putting our trip together. We had ...
Italy
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Apr 8 - Apr 15, 2023
Great help putting our trip together. We had some requests like bird watching and cheese making and Maria set it all up. Everything was seamless, which meant more time to enjoy the trip.
Hi Kristen, thank you for leaving such a great review!
For me and my team has been a pleasure to help you planning your trip to Italy, and we're glad that everything went as planned.
I hope to work again with you in the future if you plan to visit my beautiful country again :)
I wish you all the best!
Maria Grazia
All the tour guides were great! Everything w...
Italy
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Apr 8 - Apr 15, 2023
All the tour guides were great!
Everything went smooth.
Enjoyed it all!
Hi Cheryl,
Thank you so much for taking the time to leave a review about your trip to Italy and our services.
We're glad that everything went smooth and all of you enjoyed Italy!
Maria Grazia
Storywalking
Jessica our contact person in Italy is the b...
Italy
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Mar 24 - Apr 2, 2023
Jessica our contact person in Italy is the best, amazing and awesome. She really did take care of us. Always available whenever we need her
She did go above and beyond the call of duty.
The situation we had in Rome she handled it really well.
Ciiro our tour guide in Amalfi is awesome. He entertained us really well.
Overall we had a great time read more
Hi Gemma,
Thank you for taking the time to leave a detailed review about your travel experience with us.
We're glad to know that you were satisfied with our service. We put customer experience and satisfaction as our priority!
I'm sorry that you didn't visit the Sistine Chapel and St. Peter's Basilica, but I kindly inform you that the Vatican Museums tickets always include a visit to both sites.
I wish all the best to you and your sisters :)
Warm regards,
Maria Grazia
Review of Four days in Naples Feb 6 - Feb 9, ...
Italy
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Feb 6 - Feb 9, 2023
Review of Four days in Naples Feb 6 - Feb 9, 2023
Feb 6, 2023: Arrival at our hotel Rinucci Relais
Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport.
At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then
our host explained the breakfast service and showed us around our room.
Our accomodations were much more than the average... read more
Dear Linda, thank you so much for sharing your detailed review!
We are very happy to know that everything went as smooth as planned and you enjoyed traveling with us.
I wish you and your husband all the best!
We had a wonderful, memorable trip to Sicily
Italy
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Jan 23 - Feb 3, 2023
All of our guides were wonderful. We were impressed with how knowledgeable all the guides were. Marilu told us so much about the history of Sicily and took us on an interesting and varied walk around the old town of Palermo. And then met us again the next day to explain the incredible cathedral of Montreale. Claudio took us through the Valley of the Temples and explained each temple and the history of the Greeks and Romans in Agrigento. In Catania, Margherita was delayed due to unforeseen... read more
Dear James,
Thank you so much for taking the time to write this detailed review!
We put customer experience and satisfaction as our priority, and we're thrilled to know that everything went great and you enjoyed all the tours we planned for you and your wife.
I wish you and Cecelia all the best :)
Ciao!
A well planned and thoroughly enjoyable trip to Italy
Italy
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Oct 17 - Oct 25, 2022
This review is long overdue for our 10 day trip to Italy in October 2022. We had never used kimkim before, nor do we typically use travel agents , but we decided to give it a try and we are so glad we did! Our trip covered Tuscany and Cinque Terre, and we flew in and out of Rome. Maria Grazia was a delight to work with. She came up with an organized itinerary, and was receptive and accommodating to my modifications. She revised it three times, and we also had a zoom call during the planning... read more
Dear Andrea,
We always enjoy hearing what our customers have to say and I'd like to thank you for your kind words. We really appreciate you taking the time out to share your experience with us.
We work hard to meet expectations like yours, and we’re happy to know that we hit the mark!
I wish you and your family all the best.
Warm regards,
Maria Grazia
Trip to Italy
Italy
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Oct 21 - Oct 29, 2022
Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer.
The private transfers were really nice to have, so that was a great recommendation from Maria!
The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and... read more
Dear Matt,
First I'd like to thank you for sharing your experience with us. We'll treasure your feedback and advice, so we can do better next time. Since we aim to provide the highest standards, we feel sorry that you had to leave your wine/cooking experience early.
Thank you for letting us know about this issue you had and we sincerely apologize.
I'm happy to know that Jessica and I were able to help you planning your trip in Italy! I hope to work with you again in the future.
I wish you and Anna the best! :)