Italy Travel Agents

Extremely satisfied with KimKim Travel for our trip to Italy. Maria Grazia was fantastic throughout the entire booking process. Before departing for our trip Maria had us download an app to keep all of our trip details, train tickets and tour vouchers readily accessible on our phones. The app also allowed us to message each other and our local travel representative, Jessica. Jessica always replied promptly to our questions and requests.

The hotels in Rome and Florence were well... read more

Extremely satisfied with KimKim Travel for our trip to Italy. Maria Grazia was fantastic throughout the entire booking process. Before departing for our trip Maria had us download an app to keep all of our trip details, train tickets and tour vouchers readily accessible on our phones. The app also allowed us to message each other and our local travel representative, Jessica. Jessica always replied promptly to our questions and requests.

The hotels in Rome and Florence were well located and although our Sorrento hotel was not walkable to the city center they did provide a shuttle. Our tours of the Vatican and the Colosseum in Rome were fabulous as was our Pompeii tour and e-bike trip through Tuscany.

We did experience a couple of rainy days in Sorrento which resulted in our boat excursion being cancelled. Our credit card was refunded for the cancelled tour within 48 hours.

I highly encourage you to use KimKim Travel for your next worry free vacation!

This was our first trip to Europe and we sought out a travel organizer to help us stay organized and lean on a local expert for recommendations on what to see and do. This was an excellent service experience which we would definitely do again and recommend to friends! read more

This was our first trip to Europe and we sought out a travel organizer to help us stay organized and lean on a local expert for recommendations on what to see and do. This was an excellent service experience which we would definitely do again and recommend to friends!

Hotel Reviews

Hotel Villa di Sorrento 3*

Sorrento

This hotel was so iconic Italy. Impeccably clean, service was absolutely perfect and the location is optimal to enjoy the sights of Sorrento. Delicious breakfast and coffee as well. Nikola at The front desk was super helpful when we had questions about restaurants, directions, and whatever we needed for the room.

Authenticity & Character

Iconic Italy. Architecture, decor, charming

Location

Central, convenient, beautiful view from our balcony

Staff

Nikola!

Cleanliness & Comfort

The rooms were small which we now know is typical in Europe. That didn’t matter to us because we were not there most of the time. The rooms were super clean and although the king bed was actually two twin beds pushed together it didn’t really bother us… maybe because we were so tired from travel adventures!

Acropolis Hill Hotel

Athens

Very clean, good location, amazing view of the Parthenon, awesome rooftop patio.

Authenticity & Character

It was a business vibe as opposed to authentic Greek which was fine for our one night stay

Location

Convenient if you want to visit the Parthenon.

Staff

Very attentive and eager to please guests. “Anthony” at the front desk went so far as to order our take away dinner because we didn’t have the app we needed. That kind of service is hard to find in the states!

Cleanliness & Comfort

Everything well tended to.

Kasimatis by La Perla

Santorini

I can’t say enough about the amazing experience at this hotel. Everything from the view to the staff, the food, the Jacuzzi, the location, sunsets and all of the wonderful memories - everything was absolutely unforgettable.

Authenticity & Character

So very Santorini- on the caldera- it felt slightly like the cave style but also modern, clean and uniquely special

Location

This is the optimal location for visiting in the month of May to see a perfect sunset. Even in other months of the season I’m sure it is absolutely spectacular. It’s very convenient to walk and find restaurants and the bus station and shops in Imerovigoli.

Staff

All of the staff at this hotel were so eager to make our experience perfect. They are very proud of what they do on the island of Santorini and we were grateful to experience that. When we checked in and out, there was staff readily available to carry our luggage up the 125 steps to and from the street!

Cleanliness & Comfort

The staff is so attentive to cleanliness. Someone came around every morning to check the Jacuzzi to make sure it was clean and we had everything we needed.

Activity Reviews

Capri Island & Grottos Boat Tour from Sorrento

Sorrento

We had a pretty rainy day for this tour, but our host on the boat made the experience absolutely amazing regardless of the weather. He was very talented, negotiating the waves while bringing us into all of the most amazing grottoes around the island of Capri

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

This experience was canceled for us due to poor weather

Morning Catamaran Caldera Cruise

Santorini

What a cool experience, this was!

Quality of Experience

We had perfect weather. The crew was impeccable, and very good hosts. The music was great, and all of the stops we made were perfectly timed and educational.

Food

The mail on this boat was actually one of the best meals we had on our entire vacation. It is so impressive what they can do on a catamaran!

Guides, Drivers and Staff

Everything that we did in Santorini reminded us that tourism is a very important industry that helps this island Thrive. They go out of their way to make sure that your personal experience is absolutely perfect.

Transport

Santorini Highlights Tour & Wine Tasting

Greece

This is a must do in my opinion for anyone going to visit Santorini. It really does cover the whole entire island on a high level and then travelers can decide where they’d like to spend additional time. Our guide was absolutely amazing. He knew this island extremely well, and was able to give us lots of awesome information about the history, the highlights the best places to see the sunset, and even brought us to a secret place that the travelers and most tourist didn’t know about. It was a really great experience for us.

Quality of Experience

Amazing overall quality of experience. If there was anything at all that we would change, we found ourselves definitely anxious to wrap up the day after 5 1/2 hours. If the company had offered a bottle of wine to watch the sunset with that would have enhanced the experience but all we had was a bottle of water, and we started feeling very hungry and ready to get back.

Guides, Drivers and Staff

Excellent driver and tour guide for this experience!

Transport

Very safe and efficient driver in a very comfortable van

We had the dreamiest trip planned for us across Italy. Everything exceeded out exceptions! Every tour and activity planned out was done with amazing companies and family owned operations. I could’ve never booked the same trip on my own. One of the days we messed up by thinking our tour for the colosseum started at a later time. Because of this we were fifteen mins later and the colosseum has a hard start time. We thought we missed it and there were no more tickets for the colosseum available... read more

We had the dreamiest trip planned for us across Italy. Everything exceeded out exceptions! Every tour and activity planned out was done with amazing companies and family owned operations. I could’ve never booked the same trip on my own. One of the days we messed up by thinking our tour for the colosseum started at a later time. Because of this we were fifteen mins later and the colosseum has a hard start time. We thought we missed it and there were no more tickets for the colosseum available for purchase but Jessica, Barbara, and Maria were able to still get us in with our tour we just joined a little late. We were over the moon and so grateful! I have never used a travel agent to help plan a trip but after this trip I’ll never do another trip without the help of KimKim.

Fabio was fantastic at helping us plan and execute a first-time, 5-day trip through Italy. He listened to our wants and needs, he paid attention to details, and was terrific about follow-up and answering questions from beginning to end. The selection of sites, hotels and guides were great, he was very attentive and available, and it was easy to communicate with him in English by email, text, and phone. Finally, he handled a worrying parent skillfully and professionally. We will call on Fabio again next year!

The Boutique Hotel Galatea was fantastic! Everyone greeted us warmly and the accommodations were comfortable. Our waiter at the complimentary breakfast was most helpful with providing restaurant recommendations for the Florence segment of our trip. Veronik with the Vatican tour and Martina from the Travestere Food Tour were excellent guides and Michela from Michela Home Restaurant gave us the most memorable experience.
The highlight of Florence was most definitely the Tuscany Vespa Tour and... read more

The Boutique Hotel Galatea was fantastic! Everyone greeted us warmly and the accommodations were comfortable. Our waiter at the complimentary breakfast was most helpful with providing restaurant recommendations for the Florence segment of our trip. Veronik with the Vatican tour and Martina from the Travestere Food Tour were excellent guides and Michela from Michela Home Restaurant gave us the most memorable experience.
The highlight of Florence was most definitely the Tuscany Vespa Tour and the wine/olive oil tasting at Castello di Poppiano! Ben and Alessandro were wonderful guides and made the experience even more special.
Our private transfer driver from Salerno to Sorrento, Massimo, was so very generous and helpful. We made a special request to make a quick visit to the small town of Colliano before being taken to Sorrento. Massimo went above and beyond our expectations for that side jaunt.
Sorrento was breathtakingly beautiful! Unfortunately, bad weather prevented us from enjoying some of our activities. The full day driving along the Amafli coast was absolutely gorgeous, though not an experience I would recommend, due to the extreme traffic and lack of time that we were able to spend exploring each of the towns. However, our driver Angelo was wonderful and made the 9 hours more pleasant with his positive attitude and serenades.

Hotel Reviews

Boutique Hotel Galatea

Rome

The staff was soooo welcoming, friendly. and helpful. The breakfast was good and the personalized service was outstanding. The gentleman waiter from the morning breakfast service personally wrote down restaurant recommendations for us for the next city on our trip. The room was small but clean and comfortable. We would definitely stay there again.

Authenticity & Character

Location

Walkable

Staff

Cleanliness & Comfort

Dedo Boutique Hotel

Florence

Compared to our experience in Rome, the staff was not as friendly. We did have a couple of maintenance issues, which were resolved to our satisfaction. There was a lot of variety for breakfast.

Authenticity & Character

Location

Very near the Arno River and quite walkable.

Staff

Cleanliness & Comfort

Aquae Romanae Bed and Breakfast Sorrento

Sorrento

Although this was the largest of the rooms and the proprietor was extremely friendly and helpful, this was our least favorite accommodation. The facility is listed as a Bed and Breakfast, but they no longer provide breakfast since COVID. The bathroom was only separated from the bedroom by a floor to ceiling glass partition. A portion of the glass was frosted to provide some privacy, however, it was still rather uncomfortable.

Authenticity & Character

Location

Staff

Very helpful. Gave restaurant suggestions. Immediately came when we had a slight issue with the key at the gate.

Cleanliness & Comfort

The shower area was not as clean as other accommodations and the lack of private bathroom was noticeable.

Activity Reviews

Highlights of the Vatican & Sistine Chapel Tour

Rome

Veronika was great!

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Ancient Rome Tour with Roman Forum & Palatine Hill

Rome

We don't recall our guide's name, but she was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome Food Tour

Rome

We had the guide all to ourselves!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Market Tour & Cooking lesson

Rome

Best day ever!

Quality of Experience

Food

Guides, Drivers and Staff

Michela was so wonderful! She made us feel like life-long friends.

Transport

Tuscany Vespa Tours

Florence

Best day in Florence!

Quality of Experience

Guides, Drivers and Staff

Ben and Alessandro were fantastic!

Transport

Uffizi and Accademia - Skip the line tickets

Florence

The Birth of Venus and David truly were magnificent! The skip the line tickets are essential.

Quality of Experience

Secrets Walks of Sorrento, Street food by Locals

Italy

Our guide, Hugo, was fantastic and very knowledgeable. We would have preferred that more of the street food we sampled was savory, and not all sweet.

Quality of Experience

Guides, Drivers and Staff

Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello

Amalfi Coast

This was our least favorite activity. The extreme traffic and lack of time we were able to spend exploring the towns of Positano, Amalfi, and Ravello detracted from the overall experience. Our driver, Angelo, made the experience much more pleasant.

Quality of Experience

Due to the traffic, one day just wasn't enough time to fully explore what each town had to offer. More than half of the day was spent in the car.

Guides, Drivers and Staff

Angelo was so genuinely nice and joyful. He made the ride through chaotic traffic as enjoyable as possible.

Transport

The car was clean and comfortable. Angelo takes pride in his work and it shows!